Shipping & Returns

 

Shipping policy:


Virtuous teas is proud to guarantee that your order will be shipped within three business days via USPS Priority Mail. Please allow an additional 3 business days for the transit of your order with USPS.
Tracking numbers for orders available upon request.
Please note that orders containing vintage and antique pieces will be shipped with USPS postal insurance by default. The shipping charge will be added to your invoice. Please refer to our returns policy for further details.

Orders of $50 or more placed within the contiguous United States qualify for free Ground shipping. Free shipping may not be combined with other offers. Free Shipping does not apply to vintage and antique pieces. Shipping for these items will be added to your invoice. (See above),

At this time Virtuous Teas is only able to ship orders within the Continental United States.

Return policy:

We want you to be 100% satisfied with your order from Virtuous Teas.
Please contact us if you are unhappy with your tea, and we will be glad to issue a refund once the tea is returned to us. Virtuous Teas will pay for postage if we determine that the tea must be returned before a refund is given.
Accessories including teaware must be returned unused, undamaged and as new in the original packaging before a refund will be given. If an item is faulty or damaged upon receipt, then it must be returned to us before a refund is given. Virtuous Teas will pay for postage of returned teaware in the case of damaged or faulty items only.
All returns of tea and teaware must be made within 30 days of original purchase.
Vintage and antique items are final sale, and absolutely no refunds or returns may be made. Please contact us if you would like more detailed information or photographs of any of our vintage and antique items before you commit to purchase.
If vintage and antique items are damaged in transit, then Virtuous Teas must be notified of the damage within 3 days of receipt of the order. In addition the damaged item must be returned to us before any refund will be given. All of our vintage and antique items will be shipped with USPS postal insurance by default. If you wish to have your package shipped without USPS insurance, then no refunds will be issued if the item is damaged in transit.

 

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